Terms and Conditions

Terms and Conditions

I. Scope

The following general terms and conditions (hereinafter referred to as “GTC”) apply to all contracts concluded between you as our customer and us via our website.

Sariya Mahi Settouti

Theophanostrasse 4
50969 Cologne

Phone: +49 176 47616172
Email: sariyamahiset@gmail.com

II. Conclusion of contract

(1) The presentation and advertising of products on our website does not in itself constitute a binding offer to conclude a contract, but only an invitation to submit such an offer (application).

(2) You can submit your offer via the online ordering option provided on our website. The General Terms and Conditions become part of the contract if we draw your attention to the General Terms and Conditions when concluding the contract, give you the opportunity to take note of their content and you agree to the validity of the General Terms and Conditions.

(3) The conclusion of the contract via the online ordering option on our website takes place in the following steps:

(a) You can select the products offered on our website and place them in the electronic shopping cart. Before sending the order, you can view and change the contents of the shopping cart at any time. You can correct your entries using the usual mouse and keyboard functions and the "Back" function of your Internet browser before completing the ordering process by clicking on the "Buy" button. You can recognize any input errors by carefully reading the information displayed via your Internet browser and by carefully checking the data you have entered. If necessary, you can also use the enlargement function ("magnifying glass function") of your Internet browser for this purpose. You can also end the ordering process at any time by closing the window of your internet browser.

(b) By sending an order via the online ordering option on our website by clicking on the "Buy" button, you place a legally binding order for the products in the shopping cart. However, this application can only be submitted and transmitted if you have previously accepted these GTC by selecting the appropriate checkbox.

(c) We will immediately confirm receipt of your order by email. Your order will be listed again in this e-mail. You can print them out using the "Print" function. This automatic confirmation of receipt merely documents that we have received your order; it does not constitute acceptance of your application, unless we expressly declare acceptance in addition to confirming receipt.

(d) You are bound by the order for a period of 3 days after placing the order; Your existing right to cancel your order, if any, remains unaffected by this.

(e) The contract is only formed once we have declared our acceptance of your application. This declaration is usually made in a separate email (order confirmation).

If you select the "PayPal Express" payment method, the payment is processed via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), under the validity of PayPal -Terms of use, can be viewed at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full or - if you do not have a PayPal account - under the terms and conditions for payments without a PayPal account, can be viewed at https://www.paypal.com/de/webapps/mpp/ua/privacywax-full. If you select "PayPal Express" as the payment method during the online ordering process, you also issue a payment order to PayPal by clicking the button that concludes the ordering process. In this case, we already declare acceptance of your offer at the point in time at which you trigger the payment process by clicking on the button that concludes the order process.

(4) We will send you the text of the contract on a durable medium, for example as an e-mail or a paper printout (confirmation of contract) in our e-mail confirming receipt or order or in a separate e-mail, but no later than upon delivery of the goods. The text of the contract consists of your order, our terms and conditions and the order confirmation.

(5) The text of the contract will be stored by us in compliance with data protection. Apart from the above sending, we do not keep the contract text accessible to you.

(6) The contract is concluded in German.

(7) If the delivery of a product you have ordered is not possible, we will refrain from a declaration of acceptance. In this case, a contract does not come about. We will inform you of this immediately and immediately refund any consideration already received.

(8) If you have provided your e-mail address as part of the ordering process or as part of other inquiries, it is your responsibility to ensure that the e-mail address you provided exists, is correct and that you are registered under this e-mail address e-mail address to receive e-mails from us or from third parties who have been commissioned by us to process your order. Automatic SPAM filters must be configured and monitored accordingly.

(9) You agree to an invoice sent electronically.

(10) All prices stated on our website are total prices including statutory VAT and other price components plus shipping costs.

III. right of withdrawal

If you are a consumer within the meaning of § 13 BGB, i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity, you have a right of withdrawal in accordance with the statutory provisions. Further information on the right of withdrawal can be found in our cancellation policy.

IV. Terms of Delivery

(1) Unless otherwise agreed, delivery will be made to the delivery address you specified.

(2) If you choose PayPal as the payment method, delivery will be made to the delivery address you entered with PayPal at the time of payment.

(3) The delivery period is 5 days, unless otherwise stated in the product description or otherwise agreed with you. It begins with the conclusion of the contract.

(4) It is not possible to collect your ordered goods yourself.

V. Terms of payment

We offer the following payment methods:

Payment processing via the payment service provider PayPal: We offer you the following options for payment processing via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal"):

PayPal or PayPal Express: If you choose this payment method, you will be redirected to the PayPal website as part of the ordering process. In order to be able to make the payment, you must register there or log in there with your access data. PayPal's terms of use apply, available at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full . If you have legitimized yourself there with your access data, you must confirm the payment order to us. We request PayPal to initiate the payment transaction after placing your order.

PayPal invoice: If you choose this payment method, we assign our right to payment of the agreed price to PayPal. Following our declaration of assignment, PayPal will carry out a credit check based on the data you have provided and transmitted. The declaration of assignment will only be accepted following this credit check. In the event of a negative credit report, we are entitled to refuse this payment method. If PayPal accepts our declaration of assignment, you are obliged, unless otherwise specified by PayPal, to pay the invoice amount to PayPal within 30 (thirty) days of receipt of the goods. A service with a debt-discharging effect can only be made to PayPal if this payment method is selected. PayPal's general terms of use for purchase on account apply, available at https://www.paypal.com/de/webapps/mpp/ua/pui-terms . Even in the case of the above-described assignment of our claim for payment of the agreed price to PayPal, we are the responsible contact for you for general questions about your order, be it about the ordered goods themselves, about their shipping and delivery time, about warranty or other complaints, about returns , to declarations of revocation or with regard to the granting of credit notes.

PayPal direct debit: In this case, the payment is processed by collecting our claim for payment of the agreed price by SEPA direct debit through PayPal. Our claim to payment of the agreed price becomes due after the SEPA direct debit mandate has been issued, as soon as the period for advance information on making the payment by direct debit, so-called prenotification, has expired. This pre-notification is a notification from PayPal on our behalf to you, which announces a payment collection by SEPA direct debit and is intended to enable you to prepare for the collection and to ensure that your account is covered, at least in the amount of the payment. Once a SEPA direct debit mandate has been issued, PayPal will only collect the payment once the pre-notification period has expired. In the event that a payment collection by SEPA direct debit is not possible because the specified account does not have sufficient funds, incorrect bank details were given or you object to the collection without authorization, you have to bear the fees if you are responsible a reversal of the credit institution concerned arise. You reserve the right to prove that no or only minor damage was caused by the returned direct debit.

PayPal credit card: In this case, the payment is processed by debiting a credit card specified by you in the amount of our claim for payment of the agreed price by PayPal. Our claim to payment of the agreed price only becomes due when your order has been dispatched. We accept credit cards from the providers Master Card, Visa and American Express via our partner PayPal. If you select this payment method, you do not have to be registered with PayPal in order to be able to pay the invoice amount. The payment transaction will be carried out by your credit card company at the request of PayPal immediately after the payment order has been confirmed and after your legitimation as the legitimate cardholder, and your card will be debited. You'll get more information during the ordering process. If you return one or more items, the corresponding value of the goods will be credited back to the credit card originally charged. Your credit card data will be encrypted using the SSL method. Verified by VISA and MasterCard Secure Code enable the particularly secure processing of credit card transactions on the Internet using special encryption methods. You do not need any software on your computer for this. Both customers who are already registered and those who are not yet registered are automatically forwarded to their bank's website via the payment process. In order to complete the order successfully, please follow the steps given there.

For payment processing via PayPal, the general terms and conditions of PayPal https://www.paypal.com/de/webapps/mpp/ua/legalhub-full also apply , the PayPal terms of use https://www.paypal.com/de/ webapps/mpp/ua/useragreement-full and the provisions for "Payments without a PayPal account" https://www.paypal.com/de/webapps/mpp/ua/privacywax-full

VI. retention of title

The delivered goods remain our property until the purchase price has been paid in full.

VII. Warranty

(1) We are liable for defects in quality or title in the goods delivered in accordance with the applicable statutory provisions, in particular Sections 434 et seq. of the German Civil Code.

(2) If you are an entrepreneur, the warranty period for items delivered by us is twelve (12) months.

(3) In addition to claims for defects in quality or title, there may be guarantees given by us for certain goods or manufacturer guarantees granted by manufacturers of certain goods. Such an additional guarantee only exists for the goods delivered by us if this was expressly given in the order confirmation for the respective goods. Details on the scope of such guarantees result from the guarantee conditions that may be attached to the respective goods.

(4) If goods are delivered to you that show obvious transport damage, we ask you to inform us of this and to complain about the transport damage to the delivery agent. However, this does not affect your statutory or contractual warranty rights.

VIII. Changes to the terms and conditions or our services

(1) We reserve the right to change our terms and conditions or our services,

(a) if our terms and conditions or our services have to be adapted to the applicable law, in particular in the event of a changed legal situation, developments in case law or if we have to comply with a court or official decision,

(b) if technical or procedural changes that have no significant impact on you make it necessary to change the GTC or our services,

(c) if we offer new or additional services that must be included in the terms and conditions and this does not entail any disadvantages for the existing contractual relationship with you, or

(d) if the changes to our terms and conditions or our services are only legally advantageous for you.

(2) You will be notified of changes in writing, by fax or by email. If you do not object to this change within six (6) weeks after receipt of the notification, you will be deemed to have accepted the changes. You will be informed separately about your right to object and the legal consequences of remaining silent.

(3) Your rights regarding the termination of the contractual relationship with us remain unaffected.

IX. data protection

Information on the processing of personal data can be found in our data protection declaration.

X. Customer Service

If you have any questions, complaints or complaints, you can contact us by telephone on +49 176 47616172 or by email at sariyamahiset@gmail.com .

XI. consumer arbitration board

We are not willing and not obliged to participate in a dispute settlement procedure before a consumer arbitration board.

XII. Online Dispute Resolution

The EU Commission has set up an internet platform for the online settlement of disputes (OS platform) between entrepreneurs and consumers. The OS platform can be reached at https://ec.europa.eu/consumers/odr/

XIII. Applicable Law and Jurisdiction

(1) The law of the Federal Republic of Germany applies to the exclusion of the UN Sales Convention. Statutory regulations restricting the choice of law and the applicability of mandatory regulations, in particular those of the state in which you as a consumer have your habitual residence, remain unaffected.

(2) If you as a customer are a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between you and us is our registered office. Otherwise, the applicable local and international jurisdiction shall apply legal regulations.